Recovery Management Solutions LLC 
  Acknowledging the importance of resolution between creditors and consumers. 
Contact Recovery Management Solutions:

For general questions, comments, or inquiries please use the following form.

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Recovery Management Solutions   LLC is a debt collector and is attempting  to collect a debt.  Any information obtained will be used for that purpose.

Please send mail to :            
PO Box 182                  
West Seneca, NY 14225          



Physical Address :
485 Cayuga Rd. STE 402
Cheetowaga, NY 14224

Collections: (888) 906-2259
Legal Outsourcing: (844) 816-5966
Fax: (888) 641-6829


Privacy Policy
  
Recovery Management Solutions LLC (also referenced below as “we”) respects your right to privacy and is presenting you with this Privacy Notice to describe the financial and nonpublic personal information we collect about you, and our privacy practices relating to such information and how those practices relate to the disclosure, protection and use of your personal nonpublic information (your “Customer Information”). Please carefully read this Privacy Notice.


Information Collection
We collect Customer Information about you from the following sources:
Information we receive from you on applications or forms. This information may include:
        • Your name
        • Address
        • Telephone number
        • Other relevant information that you provide
     • Internet Protocol (IP) address and domain name used (an IP address is a numerical identifier assigned to your Internet Service Provider or directly to your à computer)
        • Type of browser used
        • Date and time that you visited this site
        • Web pages or services that you accessed at this site.
Information we receive about your account transactions with us, our affiliates, or others including the original creditors. This may include information such as:
        • Account balance
        • Payment history
        • Account activity
Information we receive from the consumer reporting agencies (such as credit scores and history) and other information relating to your creditworthiness.


Sharing & Use of Your Information:
We do not use Customer Information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business.
We do NOT share Customer Information we have obtained about you with affiliates or non-affiliated third parties except to the extent necessary to aid us in servicing or managing your account(s) in the ordinary course of our business, such as:
             • to companies to whom we may assign your account for servicing;
             • to companies that provide mailing services to us; and
             • to service providers that help us administer our database containing your account.


Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
   • See what data we have about you, if any.
   • Change/correct any data we have about you.
   • Have us delete any data we have about you.
   • Express any concern you have about our use of your data.


Cookies:
Cookies are small text files placed on your computer, often without your knowledge, while visiting certain sites on the Internet used to identify your computer. For example, cookies are used by some sites to greet you personally, to post a list of your favorite books to purchase, to remember what you had in your shopping basket the last time you visited. You can refuse a cookie or delete a cookie file from your computer by using any of the widely-available methods. We do not use cookies on this site.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html .


Security:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Collection of sensitive information (such as credit card data), is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Disclaimer:
This web site contains links to other Web sites, including Web sites operated by other businesses. When you link to another Web site, you leave our site, which means that this Privacy Policy will no longer apply. When you link to another Web site, you are subject to the privacy policy of that Web site.


Updates:
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (888) 906-2259 or via email.

Update Revision: 2016.06
Effective: June 16, 2016

______________________________________________________________________________________________________

STATE DISCLOSURES

NEW YORK RESIDENTS
New York City Department of Consumer Affairs Collection Agency License Number 2037078.

VERMONT RESIDENTS
We will not disclose your Consumer Information to affiliates or non-affiliated third parties except as provided above, in compliance with the requirements of Vermont law.

CALIFORNIA RESIDENTS
We will not disclose your Consumer Information to affiliates or non-affiliated third parties except as provided above, in compliance with the requirements of California law.
As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit-reporting agency if you fail to fulfill the terms of your credit obligations.
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

Tal como lo establece la ley, se le notifica por este conducto que, de no cumplir usted con las obligaciones de crédito que ha contraído, podría ponerse el hecho en conocimiento de una agencia de información crediticia, lo cual se reflejaría negativamente en su expediente personal.
“La ley estatal de California Rosenthal y la ley de Cobranza Imparical de Deudas (FDCPA) requieren que, salvo circunstancias excepcionales, cobradores no pueden hacer contacto con usted antes de las 8 de la mañana y después de las 9 de la noche. Ellos no pueden molestarle usando amenazas de violencia o de arresto o usando palabras obscenas. Los cobradores no pueden usar información falsa o engañosa o contactarle en su trabajo si ellos saben o tienen razón de saber que Ud. no puede recibir llamadas personales en el trabajo. Generalmente, los cobradores no pueden hablar con nadie, aparte de su abogado o su esposo/esposa, sobre su dueda. Los cobradores pueden hablar con otra persona para confirmar su dirección o hacer cumplir una sentencia. Para mas información sobre las actividades de cobranza, Ud. puede llamar gratis al 1-877-FTC-HELP (1-877-382-4357); o puede visitarwww.ftc.gov.”

UTAH RESIDENTS
As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

  
COLORADO RESIDENTS
FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.COLORADOATTORNEYGENERAL.GOV/CA
A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.
Recovery Management Solutions has a Colorado office with the following address and toll-free number: 27 N Willerup STE B, Montrose CO 81401 Phone: 970-249-7514. Toll-free 1-888-906-2259.
Only physical in-person payments may be accepted at this office location. All payments made via mail should be sent to the following address: P.O. Box 182, West Seneca, NY 14224
 
MINNESOTA RESIDENTS
This collection agency is licensed by the Minnesota Dept. of Commerce.
 
TENNESSEE RESIDENTS
This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.